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Terms of service

Terms and Conditions (T&Cs)

Last updated: 22.05.2024

Welcome to the online shop of Blue Fire Co. We value transparency. Below you will find our Terms and Conditions, which apply to all orders placed via www.bluefireco.com.

1. Scope

These Terms and Conditions apply to all orders placed by consumers via the online shop www.bluefireco.com.

2. Contracting party

The purchase contract is concluded with:
Sejour Moden GmbH
Hans-Böckler-Str. 30–32
47877 Willich
Germany

3. Conclusion of contract

The product display does not constitute a binding offer. By completing the ordering process, you submit a binding offer. The contract is concluded through:

  • A declaration of acceptance by email
  • Shipment of the goods
  • Or, in the case of online payment, confirmation of the payment instruction.

Contract language: German or English.

4. Prices & shipping costs

  • All prices include statutory value-added tax.
  • Shipping costs are shown separately.
  • Deliveries to the United Kingdom (UK): Are carried out on a DDP basis (Delivered Duty Paid). Customs duties and import charges are covered entirely by us.

5. Delivery

We strive to deliver as quickly as possible. The following guideline times apply:

  • Germany: 2–4 business days
  • EU: 3–7 business days
  • UK: 5–10 business days

Partial deliveries are permitted.

Note: In the event of an incorrect address or refusal to accept delivery, we reserve the right to deduct any resulting shipping and return costs from the refund amount.

6. Payment

Payments are processed via our partner Mollie. Available methods:

  • PayPal
  • Klarna (may include a credit check)
  • Credit card
  • Direct debit

The terms of the respective payment service provider apply.

7. Retention of title

The goods remain our property until paid for in full.

8. Vouchers and discount promotions

  • Vouchers cannot be combined (unless stated otherwise).
  • Discount codes do not apply to sale items (except for codes issued individually by customer service).
  • A cash payout is excluded.

9. Free gifts with minimum order value

If a return causes the order to fall below the required minimum order value, the free gift received must be returned.

  • If it is not returned, we reserve the right to charge the gift's recommended retail price or offset it against the refund.

10. Warranty & liability

  • Warranty: Statutory warranty law for defects applies.
  • Liability: We are liable without limitation for intent, gross negligence, and for injury to life, body, or health. For slight negligence, we are only liable in the event of a breach of material contractual obligations, and limited to foreseeable damage.

11. Misuse of the right of return

We value our customers, but reserve the right to take action in the event of objectively identifiable abusive behavior (e.g. unusually high return rates, use of goods before returning them, or false information).

Possible measures:

  1. Claiming compensation for loss in value
  2. Exclusion of certain payment methods
  3. Orders only against advance payment
  4. Temporary suspension of the customer account

The statutory right of withdrawal remains unaffected by this.

12. Third-party platforms (marketplaces)

For purchases via Zalando, About You, or Limango, only the respective terms and conditions of that platform apply.

13. Applicable law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.